FAQ
How do I make an appointment?
We do not set appointments for the first sessions. To access Center services you will need to have an initial session with a counselor. Stop by the Counseling Center, located in Lighty, room 280 during our walk-in hours. You can call 335-4511 to find out when those walk-in hours occur or go to the schedule below.
The walk-in system is on a "first-come, first-serve" basis depending on need You may have to wait if there are students ahead of you. Make sure you have at least one hour and fifteen minutes, as the Center's paperwork will take about 15 minutes to complete and the initial appointments can take anywhere from 20 to 60 minutes.
Once you have the initial session, you may be assigned to a counselor for individual services, assigned to a group for group therapy, referred to another service, or placed on a waiting list for Center services. Make sure you understand your status when you leave after the first session. If you are unclear, please call 335-4511 and we will have a counselor contact you.
If you are in crisis and need to see someone immediately, please come in at any time Monday through Friday from 8am to 5pm. After hours, please call the 335-2159.
During the academic school year, we have "walk-in" times every week day as follows:
Monday 1:00-4:00
Tuesday 11:00-2:00
Wednesday 10:00-12:00 and 1:00-4:00
Thursday 10:00-12:00 and 1:00-4:00
Friday 10:00-12:00 and 1:00-4:00
A student new to our service or a student who has not been in for a while may just come and and be seen by a counselor during those hours.
How do I cancel an appointment?
Because of the great demand for our services, we request that you notify us at least 24 hours in advance if you are unable to keep your appointment so that we may make that appointment time available to someone else. Messages regarding cancellations of appointments may be left on voice mail at 335-4511.
Because of the great demand for our services, we request that you notify us at least 24 hours in advance if you are unable to keep your appointment so that we may make that appointment time available to someone else. Messages regarding cancellations of appointments may be left on voice mail at 335-4511.
What if I need to talk to someone today?
You can come in on the walk-in hours (please see above). If you have an urgent need - just come in and we will have someone meet with you. If it is urgent and after hours, please call 335-2159.
What if it is after hours and I need to talk to someone?
We have evening and weekend crisis services available. To receive assistance with a crisis that occurs after our regular office hours, please call 335-2159.
We have evening and weekend crisis services available. To receive assistance with a crisis that occurs after our regular office hours, please call 335-2159.
Where can I find additional resources and sources of information?
We have hand-out information in our waiting room on many topics. Check out our "Self-Help" pages. Our Resource Room, located adjacent to our waiting room, is open for you to use on a walk-in basis. The room contains a light for treatment of Seasonal Affective Disorder. Check at the front desk for scheduling a time to use the light.
We have hand-out information in our waiting room on many topics. Check out our "Self-Help" pages. Our Resource Room, located adjacent to our waiting room, is open for you to use on a walk-in basis. The room contains a light for treatment of Seasonal Affective Disorder. Check at the front desk for scheduling a time to use the light.

Walk-In Hours
Monday 1:00-4:00
Tuesday 11:00-2:00
Wednesday 10-12 & 1-4
Tuesday 11:00-2:00
Wednesday 10-12 & 1-4
Thursday 10-12 & 1-4
Friday 10-12 & 1-4
Friday 10-12 & 1-4
